Terms and Conditions

Welcome to Perth Health Collective. We are dedicated to providing you with high-quality natural health care services. By accessing and using our services, you agree to the following terms and conditions. Please read them carefully.

1. Services

Perth Health Collective offers a range of natural health care services as described on our website and marketing materials. These services are intended to support your health and wellbeing but are not a substitute for medical treatment from a licensed medical practitioner.

2. Eligibility

By booking a consultation or treatment with us, you confirm that you are of legal age to form a binding contract and are not a person barred from receiving services under the laws of Australia or other applicable jurisdictions.

3. Booking and Cancellation

  • Appointments can be booked online, over the phone or in person
  • To cancel or reschedule, please provide us with at lease 24 hours’ notice
  • Failure to do so may result in a cancellation fee or forfeiture of any deposit paid
  • Perth Health Collective reserves the right to cancel an appointment due to unforeseen circumstances. In such cases, we will reschedule your appointment at a mutually convenient time without any penalty to you.

4. Payments and Refunds

  • Payment is due at the time of service unless otherwise agreed upon
  • We accept cash, credit/debit cards, and other electronic payment methods
  • Refunds for services are at the discretion of Perth Health Collective and may only be considered in specific circumstances where the service did not meet professional standards of care.

5. Privacy Policy

Our Privacy Policy outlines how we collect, use and protect your personal information. By agreeing to these terms, you also consent to our Privacy Policy.

6. Conduct

Clients are expected to conduct themselves in a respectful and non-disruptive manner while at our clinic. We reserve the right to refuse service or terminate a session without a refund if a client behaves inappropriately.

7. Health Information

You agree to provide accurate and complete health information as requested by our practitioners. Perth Health Collective is not liable for any injury or health condition that may arise from incomplete or inaccurate information provided by you.

8. Limitation of Liability

Perth Health Collective will not be liable for any direct, indirect, incidental, special or consequential damages resulting from the use or the inability to use our services.

9. Modifications to Terms

Perth Health Collective reserves the right to modify these terms and conditions at any time. Your continued use of our services following any changes signifies your acceptance of the new terms.

10. Governing Law

These terms and conditions are governed by the laws of Australia. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the Australia courts.

Contact Us

If you have any questions about these terms and conditions, please contact us at:

Perth Health Collective
Email: accounts@perthhealthcollective.com.au
Phone: 08 6374 6400

Acknowledgement

By booking a service with Perth Health Collective, you acknowledge that you have read, understood and agreed to these terms and conditions.